Refund policy

Return, Refund & Exchange Policy

At Happy Nest Market, we want you to feel confident shopping with us.

We offer a 30-day return policy. You have 30 days after receiving your item to request a return, refund, or exchange.

To be eligible for a return, your item must be:

• Unused and in the same condition you received it
• In its original packaging
• With tags (if applicable)
• Accompanied by proof of purchase

To start a return, please contact us at Contact@happynestmarket.com. We typically respond within 1–2 business days.
If your return is approved, we will provide instructions for sending your item back.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Items sent back without first requesting a return will not be accepted.

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Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods
• Custom or personalized products
• Personal care items
• Hazardous materials
• Gift cards
• Final sale items

If you are unsure whether your item qualifies for return, please contact us before purchasing.

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Refunds

Once we receive and inspect your return, we will notify you regarding approval.

If approved, refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us at Contact@happynestmarket.com.